Wordify - AWS - False Positive Alerts from WPManage (Site24x7) to some AWS US East 2 destinations – Incident details

All systems operational

AWS - False Positive Alerts from WPManage (Site24x7) to some AWS US East 2 destinations

Resolved
Operational
Started about 2 years agoLasted 2 days

Affected

Wordify Sites (US)

Operational from 2:23 PM to 10:09 AM

Updates
  • Resolved
    UTC
    Resolved

    This has now been resolved, thanks for your patience while we worked through the issue.

    The problem was with a single Site24x7 (used by ManageWP) monitoring node being blocked in the US AWS WAF.

  • Investigating
    UTC
    Investigating

    We're getting some reports of false positive alerts from WP Manage (Site24x7) to some sites on AWS US East 2. We're investigating the issue and we appreciate your patience while we work out the cause.